Refund & Return Policy

At Luxvian, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, unwashed, and in their original packaging with all tags intact.

• Certain items such as personal care products, customized items, or clearance sales may not be eligible for return.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to the original payment method.

• Shipping charges (if any) are non-refundable unless the return is due to a defect or wrong item.

Exchanges

• Exchanges are allowed only for defective or damaged products, subject to availability.

To initiate a return or refund, please contact us at support@luxvian.in with your order details.